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Posts Tagged ‘tips to deal with clients’

The Freelancer’s Guide: Part Four

Posted by Mark Cuda on Monday, May 5th, 2008 | 8 Comments »

Hey guys, and welcome to Part four of this series!

I’m really happy with the feedback and response I’ve gotten so far with this series. The first three parts have generated 22 comments! That’s pretty darn good for a new blog. :) (In my opinion at least)

So without further adieu, let’s introduce Part Four.

In this part of the series “The Freelancer’s Guide”, we are going to discuss How To Deal With Clients, basically just some tips to deal with clients.

This is extremely important when freelancing. One thing I should mention though, is don’t be too nice. Now, I’m not a mean person by any means, but hear me out.

In some cases, when you are too nice, and too giving with a client, they may try and walk all over you. They might try and get you to work cheaper than you can, and don’t let this happen. If you decide you can’t work for less than a certain price, than stick to it!

With that said, on with part four.

When dealing with clients, once you already have the job, (Part two ;) ) you need to deal with your clients in a respectful manner.

Slang

This is so unprofessional in my opinion. When your speaking with a client, be it over the phone, through email, or on instant messenger, you should never use words like “yo” or “dogg” or “omg”, “lol” or whatnot. Speak with good English, and have good grammar, as well as put stress on your spelling. ;)

Attitude

When dealing with a client, you need to have a good attitude about the job you are doing. Don’t be a “You get what you get” freelancer, and work with the client to achieve the best results.

If your a jerk, and don’t reply to emails, don’t work with the client, you’ll do two things.

  1. You won’t satisfy exactly what they need/want.
  2. You will most likely never work with them again.

These are just a few things that you need to remember when working with a client. It’s important because not only does decide whether you will ever work with a client again, it will also trash your reputation, and that will only hurt you.

Well, that’s pretty much it for this part, it’s a short one, but it’s full of some great information that as a freelancer you need to use. Stick around for the last (but not least) part in this series, where we’ll cover How to Create a Workflow when you have multiple clients. :)